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Over the past decade, personality measures have increased in popularity as predictors of performance. There are many reasons for this, including the emergence of the five-factor framework, research showing personality measures can have very useful levels of validity, and the tendency for such measures to demonstrate less adverse impact than measures of cognitive ability. With this increased use have come concerns about the "fakability" of personality inventories. Specifically, because most...
Does Money Motivate?
Some say money can't buy happiness, but data shows that for those who can barely pay the monthly bills, it certainly canat least in terms of happiness on the job.
According to the Bureau of Labor Statistics (BLS), in 2006 the U.S. poverty level was $20,444 for a household of four, and the average two-adult household, with at least one child under six, spends $63,412. (The only categories with expenses less than $40,000 a year are those with only one adult.) As a reference point, a full-time...
The Importance of Networking in Recruitment and Job Hunting
There are generally three types of people looking for jobsnew graduates beginning their careers, individuals who have lost their jobs, and jobholders who are looking for new postings. The days when a job meant a lifetime commitment are long gone, and nowadays, people are not just changing jobs, they are also switching professions. Whatever the reason, anyone interested in finding a job has essentially three avenues available:
1. Scanning the newspapers for job advertisements
2. Registering on...
How Can Organizations Develop Their Leadership Capability?
Even in ancient Greek mythology, the desire for individual learning and the need for leadership, guidance and direction were apparent. Today, the ongoing challenge of leadership capability is described as the War for Talent, Leadership Capability, Emotional Intelligence and Talent Management. Whatever you call it, this challenge still remains difficult to achieve. Many organizations do whatever it takes to attract, develop and retain those people who demonstrate talent and leadership. Yet...
When Was the Last Time You Heard a Good Story?
Once upon a time in a land far, far away, an employee culture existed that was worthy of its reputation
Back when I was young (and had hair), I had the distinct pleasure of working for what I thought was one of the best companies in the United States. I was initially attracted to the organization because of the positive stories I had heard. For instance, during an interview, the founder of the organization was asked, "what is it like to work in your company?" As a person with a dry sense of...
Feedback to Your Workforce With Performance Appraisals
A CNN headline screams, "Performance Review May Have Sparked NASA Shooting." In Houston, the local police were trying to determine a motive for why a NASA contractor fatally shot his boss and took another employee hostage before killing himself at the Johnson Space Center. It seems that his boss sent him an email performance review that was critical of his performance. Performance review by email? NASA has said that it will review security procedures. I could not help but add in my mind, "what...
Why HR Must Change Its Approach
Unfortunately, HR seems to be one of the overhead functions that is frequently downsized when times get tough, either through a reduction in its budgets or by reducing its staff after all, aren't line managers supposed to look after all the people issues now?
HR needs to take dramatic steps that will improve the impact and the credibility of the function if it wants to be seen as a corporate leader that can influence senior management regarding the importance of people issues.
Kenexa has...
Computer Adaptive Testing: The Pros and Cons
In a typical ability test, groups of items are administered, and the number of items an examinee answers correctly is used to estimate his/her ability. The more items an individual answers correctly, the greater his/her ability is assumed to be. However, because everyone responds to every item, most examinees are administered items that are either too easy or too difficult. Adding these items to the test is similar to adding constants to a score; they provide relatively little information about...
Competencies: Linking Assessment to Performance and Development
Competencies have been defined in a variety of different ways by the scientific community as well as the Human Resources field. Generally speaking, most definitions of competencies required by people to succeed in the workplace include something about the capability to become good at a particular activity by utilizing one's knowledge, skills, past experience and natural talent. The competency of Delegation could therefore be defined as the ability to delegate assignments, projects or tasks to...
Closing the Skills Gap in a Global Market
There is a shortage of good technology talent. It is impossible to find engineers. If you are in staffing, you have more than likely noticed the common themes in current industry publications.
Are these themes fact or fiction? The answer depends on your point of view, and more importantly, the ability of your company and its resources to maximize talent. As many organizations race to 'globalize,' their human resource partners are left to create workforce plans and talent management strategies...
The Seven Tenets of Successful Recruitment Process Outsourcing
Recruitment Process Outsourcingbetter known as RPOhas gained significant market momentum in recent years. Yet it has taken a while. Given that employers have been seeking help in their recruiting efforts for decades, it seems odd that the rise of RPO as a service solution has taken so long. Isn't outsourcing of non-core functions a widely accepted business strategy? Isn't recruiting one of the largest line items for many organizations and not a core function?
Today, however, organizations...
Using Exit Interviews as a Tool For Talent Retention
Many people who have left a significant job have found their last week and last day to be chaotic, fast-paced and even emotional. The last day can be spent handing in keys, checking in equipment, clearing desks and offices, signing separation and financial documents, saying good-byes and even completing an exit interview or survey.
Under these conditions, trying to summarize your work experience may be difficult as you try to answer the exit interview questions. Thus, it seems reasonable to...
Using Structured Interviews For Selecting and Developing Employees
The purpose of structured, competency-based interviewing is to help organizations hire and promote people who will succeed in their jobs. Different jobs require different competencies. Competencies are important because they can be used to improve performance (both individual and organizational) in at least three ways: selection, feedback and development.
1. Selection: Competencies can be used to guide recruitment (the company seeks to identify recruiting sources rich in critical competencies)...
Valuing Vs. Recognizing Employees
There is currently a lot of talk about recognition. A Google search on Employee Recognition churns out more than 900,000 hits. Recognition is one of those principles of people management that we are routinely reminded about, and frankly, should be reminded about, because it can always be done better and more often.
The best organizations spend a substantial amount of money and resources on their recognition program. One only needs to look at the number of Google hits to see how many are...
Building a Personal Brand
In today's market, branding is everything. No longer is it just corporations and businesses that need to take heed of this advice in order to sell their products, but so too do individuals. The business landscape is changing, and anyone who really wants to get ahead needs to think like a brand manager. So what exactly does this mean?
In short, an individual needs to cultivate an image for themselves that they tirelessly promote through knowledge, experience, visibility and appearance. The idea...
The Real Cost of Turnover
An organization spends time and money trying to hire the people who best "fit" the job and who enjoy putting in the effort required to accomplish its mission and goals. Further time and effort is spent on training them. However, what happens when someone decides to leave, whatever the reason might be? The company spends time and resources on the departing employee's compensation package, on conducting exit interviews, looking for a replacement, training the replacement and so on. The company...
The Next Generation of Assessments
Online assessment is a phenomenon that has become central to recruitment. Computer-based testing has existed for more than 20 years, but the advent of the Internet age has pushed psychometric testing out of the interviewers' offices and into the candidates' homes.
The first generation of online testing consisted of paper-and-pencil tests such as verbal reasoning. This format of text-based tests was easy to implement at a time when broadband connectivity was limited to business and educational...
The Changing Face of Human Resource Management
The rapid and ground-breaking developments in technology and globalization and the development of a knowledge-based economy over the past few decades have necessitated tremendous, concomitant changes in the human resources (HR) space.
The role of HR management has changed significantly in the modern business context. What was better known as Industrial Relations/Personnel a few decades ago began to be called HR, and is today becoming better known as Human Capital Management (HCM). This,...
Talent Management: A "Best-in-Class" Selection Strategy
One of the key issues organizations face is the ability to attract, motivate and retain their employees. Those that focus on attracting and managing talent are able to maintain and enhance the intellectual capital of their organization. They achieve this through the motivation and development of current employees and the attraction of prospective candidates. Any talent management framework or strategy needs to have a clearly defined selection strategy that aligns with the broader organizational...
Slow Down to go Fast: How to Best Execute an Employee Survey Process
I am often asked what makes an employee survey process successful. While the process of surveying is the same no matter what type of survey one is using or how many people are being surveyed, execution is unique to each organization. I have been a student of organizational diagnosis for a few years now, having the opportunity to partner with many companies (both as an internal and an external consultant), several Fortune 100 and some with fewer than 100 employees. Unique cultures, styles and...
Mobile Recruitment: Does HR Management Need It?
Attracting the most suitable candidates is a harrowing task for the human resource management division of even the best companies. In such a scenario, mobile phones and recruitment offer synergies that can get quicker and better results at a lower cost than traditional techniques. Mobile HR or mobile recruitment is also being used as an important tool to build the brand value of the company.
Understanding Mobile Recruitment
According to UN data, mobile phone subscribers across the globe would...
How to Effectively Use Survey Data to Improve Employee Engagement and Retention
The Buck Stops with Executives for Actions from Surveys
By Leo Brajkovich, Ph.D., Kenexa
U.S. President Harry S. Truman was famous for having the motto, "The Buck Stops Here," emblazoned on his desk during his tenure in the oval office. This motto applies to top executives who want to get the highest return on their investment in people. When the results of their enterprise-wide employee survey become available, middle- and lower-level managers and supervisors will look to the top executives...
Using Psychometric Tests to Streamline Your Recruitment Processes
The Royal Mail Group asked Kenexaฎ to design two bespoke online psychometric tests to assess the 250,000 people who apply for postal vacancies every year. The tests will allow the Royal Mail Group to sift out candidates much earlier in the recruitment processsignificantly reducing the company's recruitment costs.
Each working day the Royal Mail Group collects, processes and delivers over 84 million items to 27 million addresses across the UK. In recent years the company has undergone a huge...
Streamline Your Processes With Recruitment Outsourcing
For every biotech company working to bring a drug to market, the road to commercialization is a long and expensive process. Paving the way to success are the scientists working diligently to uncover new therapeutic medicines for the treatment of disease. With such a high stake on intellectual property, many biotechnology companies place a premium on their talent.
Recognizing that hiring and retaining the best people in the industry quickly and cost effectively represents a competitive...
Increase Workforce Engagement Through Effective Use of Surveys
Recognizing that heightened levels of employee engagement drive customer loyalty and increased revenues, Sears Canada, one of the largest, most successful and diverse companies in Canada, has long surveyed their employees to gauge their work experience and uncover opportunities for improvements. By surveying their employee population annually, the company has been able to understand the perceptions and attitudes of their associates while providing a vehicle for managers to facilitate...
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