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? "Linda, what do you think I should do with this client's request I got?"
My client, Susan, knew I wouldn't just hand her an answer. I'm famous for having answers for nearly every type of question my clients pose. That's what a rich full life of diverse work, travel and many interests will do for you!
But I'm also famous for posing questions... really simple, direct, to-the-point questions that shift paradigms and points of view. This was one of those days.
"What's the Value of the work for...
•Who Aren't You Being to Grow Your Business?
? I was talking to my client, Judy, the other day who is just that. She's built and run a successful business for over a decade. Yet she was calling me, as her mentor, to say, "I've been chewing and chewing on this idea for weeks now. I was wondering if you thought this approach to my marketing might work?"
I laughed and then shared with her that I've spent my own few weeks wandering in circles and 'wondering.' This past year I've faced a list of things that I had planned, and each took 2...
•Success Principle 2 - Get More Effective Results by Sharpening Your Mind
How many times a day do you feel like your time is being wasted?
Is this you? You're sitting in a meeting and while someone else is talking about a problem that they feel needs to be solved, you're wondering why they don't get on with it, or whether anyone else thinks this is the forum for such a small issue, or why they think everyone needs to know about it.
Then when the next person leaps in with a great idea they've thought of, your mind chatters away with "Oh, that idea, again!" or...
•"How To Bust Out Of Stuck!" The 3 R's and 4 C's that Keep You on Track
Is this you? You have customers to satisfy, professional goals to deliver on and your personal goals shoved to the back burner... and you and your friends, colleagues, clients and vendors are already talking about 'next' year. I'll admit, I've had a few of those days that stretched to weeks with my attention caught in that tension.
If you cannot get a handle on the tug of war for your attention, your future is at risk! The truth is, you will always be bombarded by more information, more...
•Success Principle 1 - Get Your Business Vision Focused by Getting the Chaff Out!
I sat through a meeting that went nowhere this week. Everyone on the management team claimed they were there to identify changes that would improve business profitability and individual productivity. No one could agree on the steps that needed to be taken.
I was asked to come observe because the team was making no headway and had been stalled for months, going around in the same circles. Because of a simple fundamental breakdown they spent much of the meeting arguing' there was no agreement...
•Creating High Payoff Focus That Accelerates Your Results
I kicked off coaching with one of my Platinum Private Coaching clients, Brad, this week. As we discussed the High Payoff Vision that he is setting for himself, he mentioned that one of his goals is to 'level' his week.
When I asked him to say more about that, he told me "Well, it's sort of about getting better handle on my time and how I'm using it. Managing my time. It feels out of balance and out of my control."
I really appreciated that he didn't say "I need better Time Management." It's...
•Which Of These 3 Business Management Mistakes Are YOU Making?
? In the same way that kids will gravitate to their favorite games at recess - the average business owner cannot resist making the same mistakes over and over again.
I was reminded of that habit we all share as I sat across the desk from one of my clients this past week. I'll call him Fred. He's the owner of a multimillion dollar business who came to me to get coached on how to get different results from his management team.
I have to admit that I love the clients I draw - they're forward...
•Fear Is NOT A Growth Strategy
Businesses are not built on fear - they're built on optimism.
Moreover - the companies that succeed, that thrive, and that last over time are those run by people who can separate out the noise from the naysayers chatter and locate the opportunities that surface.
As Amy C. Crosper, Editor-in-Chief of Entrepreneur magazine puts it, "It's bad enough that Detroit is wheezing and Rome is burning and all hell has broken loose, but what's worse is that the situation is making normally rational...
•The Power Of A Timely 'No'
One of my private coaching clients had an epiphany this week.
It took place because Scott had changed his schedule, changed his pattern, and stopped what he was doing to join me in a conversation outside the bounds of his To Do list for the week.
The only reason he was available for his own revelation was that he said "Yes" to changing his pattern and making time to meet with me.
For many business owners, professionals and entrepreneurs, your workload has you so inundated that you simply...
•4 Keys to Ending the Entrepreneurial Aloneness Blues
How do you fight off the blues?
The blues I'm speaking of are the entrepreneurial 'aloneness' blues.
I've found myself guiding several of my clients this past week as they sort this out. Their aloneness stems from immersing themselves whole heartedly in their passion as they create their business. They have a clear Vision for what they want to achieve, and they're stellar at keeping their attention on the goal.
My client new Mark commented that he realized he'd built a business model that...
•5 Ways to be More Productive in Business
If you join me at my home office you'll think to yourself "Linda's got it made! Great space, no interruptions, a nice leisurely pace."
What you won't spot are the challenges that creep in when you step out of a business office setting. The separation between work life and home life dissolves and a new version of multi-tasking sets in. Feed the cat, check the email, take out the barrels to the street, run to catch that client call, move the laundry from washer to dryer.
This is the reality of...
•How to Launch Your Business Success Anew
In a meeting last week with one of my Platinum clients, Brian, reviewing the goals he had achieved since we began work in January, he shared an "Ah Ha!" he's had.
"Linda, when you kept steering me to simplify my Vision, I didn't want to hear it. I wasn't ready to. But, wow! Once I heard you, once I followed your process and created that simple vision - it's all taken off like a rocket!"
Now, prior to this, Brian had been having difficulty getting his team on board. He couldn't get all their...
•Creating Appreciation in Your Business
So often our focus is on what's 'not yet' done, what is sitting on our To Do list, and what we 'ought to' be getting to but haven't yet completed.
Children have a great deal to teach us about what motivates our hearts and gives us the impetus to put our energy into growing our businesses. They remind us that our strength in life comes not from what's missing and undone, but rather from what we've accomplished.
My 6-year old nephew reminded me of this as we were celebrating the holidays. His...
•What Are You Tolerating in Life and Business
Recently I used my monthly mastermind group to review the targets each person set, check how close each participant was to achieving them, and sort out any obstacles getting in the way.
As we worked our way around the group, one of the members recognized she had become completely stalled - making no progress on one of her key goals for several weeks. I posed a question that gave everyone pause.
"What have you been tolerating?"
It sounds simple. But that's deceptive. Sometimes sheer genius...
•How To Lead The Pack In Business
Business life has cycles. Some of them are created by external circumstances, like the economy we're all contending with these days. Others are internal to our company, driven for instance by new products and services we decide to offer our customers.
Each of those cycles has the potential to be disruptive to our business results OR create opportunities for expanding success.
A group of professionals I coach each month took a look at their own cycles last week. The question was whether they...
•5 Steps to Mastering Your Distractions
Have you ever had one of those perfect solo-preneur days...
Your To Do list is crystal clear, prioritized and focused on all the High Payoff activities that will get you the results you dream of.
The phone is nice and quiet and no emails are peppering your computer.
You have few appointments that need you away from your office.
Sounds like a dream, doesn't it?
Have you ever had one of those days and still not gotten the things you need to done?
I've been faced with one of those days,...
•5 Paths to Grow Your Business
Much of my work with entrepreneurs focuses on building their business. Depending on their company's stage of growth, that has meant showing them various options, many they've given only a moment's thought to, and some they've never considered.
A manufacturer that I've been working with the past few months has grown from $2 million in sales to nearly $6 million in the past five years. Daniel, the owner, knows he doesn't want to continue running the company, so he's decided to sell his...
•Thankfulness Steps for Growing Your Business
During this week of Thanksgiving in the United States, many of us are reflecting on all that we appreciate in our business and personal lives. Did you know, being grateful actually increases your results?
You might already be aware that being grateful is good for your sense of well-being and your state of mind and mood. Now there is research demonstrating that gratitude is good for your physical and mental health AND your ability to achieve your goals.
Dr. Robert Emmons of the University of...
•Is It Time To Lose Your Luggage?
? Personal productivity is a topic that we all explore, sooner or later. Pick up any magazine or newspaper, tune in to your local radio, and you'll receive a flood of material on work productivity. Get on an airline and the articles will be slanted to luggage productivity of the rich and famous. It all can weigh you down instead of lightening your load.
In my 20-plus years of consulting and coaching business owners and entrepreneurs, I've found that how we handle our physical luggage is...
•Small Business Acceleration - Be the Leader!
"I'm too small to be a Leader. We don't need to spend any time on that!"
Those were the words from my small business client, Paul. He didn't mean that he was too short. He meant that in his mind, his $4 million business was too small to need a 'leader.'
After all, he wasn't running a computer software company or a car manufacturer, 'just a local services business.'
He brought me in to work with his management team on improving their overall performance. The company had been started by his...
•Break The Fright Cycle, Out-Smart The Business Ghouls
If I were to make a guess, it would be that you're hearing an average of 6,294 messages a day about how bad a disaster the economy is, how everyone is going to loose their jobs, the roof over their heads, and even the ability to put clothes on their backs.
Even if I'm overestimating your exposure by a factor of 100... that's 62 times a day when the despairing ghosts are moaning at you from behind the curtains and the goblins are haunting you from your radio and TV.
Well, all I know is I...
•High Payoff Living - Keeping Your Vision Alive!
I shocked an audience last week.
I was there to talk about Living a High Payoff Life. It's one of my favorite topics, and every time I speak about it people's faces light up and they become very intent. They can feel in their hearts that there are gold nuggets in there!
Everyone was listening and each person was thinking about what that would look like for each of them. They were really enjoying imagining what their High Payoff Life could look like.
One entrepreneur in the audience, Jerry,...
•Law Of Attraction Is The THIRD Step For Businesses
One of my clients, Don, kept waffling back and forth over which sized firms he wanted as his clients. For the lack of that focus, his efforts were scattered and outright conflicting with each other.
If you've been aware of hearing about the Law of Attraction recently, you're in step with the latest message about inspiration. For nearly 25 years, I've seen it taught in various forms, from 'mindfulness retreats' to EST to various Human Potential and Self-Actualization programs. Each program...
•Hop, Skip or Jump Your Way to Entrepreneurial Success
I've mentored a quite a few already-successful entrepreneurs over the years. To folks holding jobs inside businesses, these business owners appear to be a breed apart. I say 'appear' because you may think all entrepreneurs fall into a single unique category and can be considered 'successful' for making that choice. You'd be wrong and there's a lesson in how to create your High Payoff results by understanding what distinguishes them.
You've heard me say that I'm all about getting my clients...
•Break Your Control Freak Habit and Catalyze Your Business
Most entrepreneurs are control freaks. And that holds for small business leaders and managers inside businesses alike. You've spent a lifetime, since your school days in fact, being rewarded for taking personal responsibility for getting your assignments done. On your own. No one ever said, "Great job handing that assignment off!" when you were in school. And you spent 12 or more years being rewarded for doing it all yourself.
Let me ask you this: Would you do just about anything to keep your...
•3 Ways To Break Deadlocks on Your Team
There are times when business leaders I'm working with settle in face to face with their peers, arms crossed and accusations flying. I've found it helps to view myself as a referee on the grammar school playground during lunch break. Holding the image in my mind certainly helps me calm the disputes and get everyone refocused on the elements that have broken down and led to the finger pointing.
I put on my ref's cap this week with one of a CEO client and her heads of HR and Finance.
For over...
•Have You Planned for a High Payoff Trip with Your Business?
? Just like planning for a voyage, business owners and professionals need to evaluate if what they are currently doing is going to carry them forward to their next destination. If not, they must find the tools and resources they need. That process of assessing and refreshing is vital if a business is going to make it through the stages of growth that success triggers.
I was reminded of that as I prepared for a six-week trip, with visits planned in more than 18 cities. I had to figure out what...
•High Payoff Lessons From Luggage - Get Past The Baggage
Have you ever stopped and asked yourself if the 'baggage' you're carrying with you in business is serving you well or diverting your attention?
I spent six weeks on the road on vacation this year. All in a single trip. And I did it with one carry-one suitcase, a briefcase and shoulder bag I hand carried through 7 cities. On planes, trains, metros, buses and ships.
I'm all about being nimble and this luggage actually was. I knew I was likely taking too much. Other people who saw what I was...
•Lessons From Luggage - Plan Your Business's High Payoff Voyage
I just finished unpacking my bags after six weeks of travel. As I put things away I found myself reviewing whether it had been worth carrying each item with me for the duration of the trip. I kept thinking back to my vision for them all those weeks back.
Luggage, and how we use it, is a great reflection of how we live our business lives.
Why do I say that? Because the way we carry and use our luggage in travel is much like the way we carry the 'luggage' of our Know How and skills and use our...
•3 Paths to Profit With High Payoff Silence
One of the greatest challenges that business owners and entrepreneurs face is when to talk and when ... not to.
I found one of my clients running meetings by announcing the topic and stating her opinion about the solution to it as she kicked off the discussion. And she was giving the topic one whole meeting to solve the challenge she and her team were facing. She was falling into an action-oriented trap.
I'm all for quick solutions and clear plans. However, she didn't recognize she was...
•Are You Practicing High Payoff Avoidance?
? Napoleon Hill and many motivational speakers who followed him speak of the natural and necessary progression from idea to decision to action.
Their list consists of Hunger, Desire, Avoidance, Emergency
In over 20 years of working with growing businesses I've found them truly the most frequent triggers for action. I imagine you're familiar with them in your personal life. Each drives us from having an idea to make a decision and take action. Three of those motivators are internally driven...
•3 Ways To Weather The Tough Times In Your Business
The economic news has really stripped people's confidence these past few weeks. I've seen it in my clients and colleagues. Everyone is smiling and pretending nothing has changed... or comparing whose portfolio lost the most.
When the posturing is exhausted and people get 'real' again, they admit that they're worried. They feel they don't have any control over what is going on in the world and how it may influence their business and personal lives.
I know that feeling. I wrapped up my work...
•Business Systems Lessons from the ICU
Early in my business career I worked at the world-renowned UCLA Medical Center, running the non-medical patient care activities in several regular and intensive care units. I frequently heard comments that 'healthcare just isn't the same as business.' It was said in ignorance about the true complexity and need for accurate coordination needed to provide excellent customer service: patient care.
As a Unit Service Coordinator, I was in charge of arranging all the movements of the patients and...
•Refresh Your Vision With A Business 'Fast'
There are a lot of techniques we can bring into our business from other areas of life. Each has the capacity to significantly shift the way we've been approaching business. For instance, once a year, every year, I have a personal day "off" - off from business, off from play, and off from my normal activities. It's Yom Kippur, the Jewish day of self-examination.
I make it my commitment to stop my automatic way of living and being with others. I try my best to look honestly as what my...
•The NEW 80-20 Rule for Business?
? To an outsider, watching my day might be completely confusing, as I do plenty of tasks that don't appear to have anything to do with my work. I know, though, exactly why I'm using my private 80-20 formula: 80 percent of my time is on 'business' and 20 percent is on 'being fit and limber for business.'
As I drove to the office supplies store today I found myself reflecting on the irony - my income has quadrupled and my responsibilities have spread, down, down, down. From strategist to file...
•Unveil Those Limiting Business Beliefs!
Mark was certain it would be six months before he'd be able to break into a new market. He 'knew' the people he wanted to get to would view it a priority to make time for him.
Donald was absolutely positive that his direct reports were getting paid too much to warrant being told what he expected them to do.
And Sarah was convinced that her new hire should know exactly the correct, sophisticated language he should use with her key clients, even though he came in from a different industry....
•Business Lessons from the Lazy River
If you're like most of my clients, you've been working to smooth out the kinks in your business. You've put your time into systems for streamlining activities and installed processes that make the work flow efficient.
While I was on vacation, I was bobbing along on an inner tube on the resort's 'lazy river'. The sun, the flow of the water, the conversation of people around me all had me unwinding and relaxing. And for a kicker, I got to enjoy the periodic 4-foot waves that tore around the...
•Loosen Your Grip and Boost Your Productivity!
Every week I'm asked the question. Every week it feels like the first time I've heard it. And every week I have a fresh "Ah ha!" reaction to it and a feeling of relief sweeps through me as I notice a new answer to the question.
It's the question posed by my mentor Kendall SummerHawk: "What is one thing you can let go of?"
The funny thing about the question is that in the moment when it's posed, whether in person, by phone or in an email, I always hit my mental 'pause' button. I become...
•Diversify The Ideas That Build Your Business
I'm a voracious reader. There have been some years when I read nearly 400 books... and worked full time and slept fewer than 4 hours a night. I love reading.
That was then... And now my body wants more sleep, and my reading has dropped off. So I use my reading time even more focused. 20 percent for pleasure and 80 percent for the joy of new ideas that I can take to my clients.
I don't usually take the entire book or article for them to read. I extract the core idea, perhaps even a quote, and...
•What WILL Make The Difference In Your Business Results?
? All too often our progress in business plateaus. You know, it levels off at the point you achieved when you last gave it attention. Very often we settle into 'habit' mode and forget to look at the long view for our business. Over the years I've consulted too many business owners and leaders who want new results. By their own admission, they've assumed that staffing up or cutting expenses was the route to achieving their business's next level. In their hearts they believed that if they...
•High Payoff Lessons from Delos, The Captain and Art
Taking a long cruise can shift it all!
On day ten of a 12-day sweep around the Mediterranean, I was reminded of one of the critical success factors behind creating High Payoff Results in business and in life.
I passed a woman in the corridor one morning who was doing the 'pivot dance.' You know the one. You have the ball of one foot anchored to the ground as the other foot circles around it. You start to step forward, pause, turn back, pause, waver back and forth as you try to decide where...
•Make Antoni Gaudi's Secret to Success Your Own!
One of my favorite times in my consulting and coaching is when a light bulb goes off and the person I'm working with has an 'ah ha!' moment and spots a new opportunity.
Very often when I'm working with established professionals it takes some real in depth probing to uncover the high payoff idea that no one else has spotted. 90% of the time those ideas come from my clients' personal passions and interests.
If you want to spot the results of passion and personal interests, you won't find...
•Is Your Business Waiting For a Quake?
? Does Your Business Need Shaking Up?
For many people it takes sudden shocking external events like the earth shaking under their feet to cause them to pause and refocus on what's important in their lives. For others, the pending loss of a loved one can have the same effect. And sometimes, the right words at the right moment can trigger a shake up that reorganizes our thinking and the choices we make in our lives and our work.
I'm writing to you from a hotel room in San Diego as the sun...
•Does Your Business Represent Who You Are NOW?
? What was once a 'perfect fit' has changed, several times in fact. I was reminded of that when I joined 250 colleagues at our annual get together this week. That's 250 of over 1,000 members of the ProVisors organization of expert business advisors in Los Angeles. As I chatted with people I haven't seen in months, or even a year, we caught up on all the ways we've each grown and changed our own businesses.
Time and again in those conversations we described the business model we're now using,...
•1 Simple Action to Boost Your HIGH Payoff Life
Who knew I'd get a lesson for creating successful teams and productive organizations in a Paris Metro station?
I got it loud and clear, and I'd hate to keep it to myself when it could change your life in High Payoff ways!
I grew up in Switzerland. I've been back to Europe several times since graduating college in the USA. As I planned this trip with my niece, I thought about what she might enjoy doing. I wanted to uncover great haunts to take her to on our trip. Even so, I know we each tend...
•3 Steps To Break Through Overwhelm!
Every once in a while, things simply pile up. Like luggage for a long trip.
Take me for example. I'd been 'planning' a trip overseas for six weeks. People started asking me "Are you ready to go?" two months before my plane was due to take off. I cheerfully said "Of course not!"
Then four weeks before lift off I started creating piles of the stuff that needed to come with me. Every weekend my thoughts were occupied by shopping for the right clothing for different climates, finding 3 ounce...
•5 Fresh Steps Will Help You Graduate to HIGH Payoff Activities!
If you're like most people who are running a business, as an owner, an executive or an independent professional you get so immersed in the doing you miss your own graduations.
Two of my clients are graduating this week.
"Judy" has been studying how to run her professional services firm in a more productive and profitable way for over 6 years. "Michael" has been getting a masters degree in marketing his business.
Don't let appearances fool you! They aren't in formal school environments. Yet...
•Is It Time To "Reset" Your Business?
? When is 'too much to do' finally enough? I mean enough to have you reach out and slap your personal and business 'reset' button?
I was working with my client, Brenda, last month when she looked me dead in the eye and said "There's no way to get out from under this list of what I need to get done."
We could have gone on and on about prioritizing her lists, rank ordering them by fit with her strategy or sorting by the highest payoff at the bottom line. She could have found relief by...
•5 Steps To Overcome Procrastination
I have a problem with procrastination.
I have clients who say they're stalling because "It's so easy to do it later...or tomorrow...or next week."
For me, the issue is a different one. If I clear the decks, what's the really important stuff I'll need to take a look at?
It's so much easier to stay in my comfort zone than to create that new service or product and create that new test.
In fact, even though I've accomplished a high payoff business and life, I still find myself facing the...
•How to Avoid the "Poof, Gone!" Syndrome - Use Systems That Work For YOU
I learned for myself years ago that I have "Poof, Gone!" Syndrome.
Many of my clients do too. If you're like most busy professionals, the thought of sitting in meetings with consultants, or in day-long workshops to learn How To Be More Productive is not the highest item on your priority list.
You'd rather explore new ideas, create products and services, develop a new relationship, or work with your clients... and the wrong tools and systems divert our attention and we loose track of what...
•Let Me Reduce Your Stress! - Productivity Tips
I got an email recently from someone saying, "I don't have time to read your newsletters. It's stressing me out. You need to turn them into quick tips."
If you're like me, your in-box is constantly 'pinging' you that another newsletter has arrived.
So I've given it a lot of thought and did some samples.
Here's what that could look like:
"People and their organizations get further, faster and easier when they're more productive. Since organizations accomplish nothing unless people are doing...
•These 5 Steps Get "Low Payoff" Out of Your Life
We each face the same issue when we're immersed in a topic or a challenge: We get lost in a forest of low payoff ideas that show up and lose sight of the High Payoff choices right in front of us. And the more lost we feel, the less certain we become of what path we should be taking, what activities should get our attention.
Successful leaders and managers don't escape from running into low pay-off opportunities; they're just very effective at keeping their attention on the High Payoff...
•Bring Your Passion to Work
What do you do with your passion?
Ralph passed his on through his art and through the skills he taught his students. Ralph Bacerra passed away at age 70 this week.
His death has had me thinking about passion and dedication.
As an artist, Ralph was passionate about clay, glaze, form and design. He was renowned for several philosophies in ceramics: simplifying the complex by - making something difficult to accomplish done easily, - taking out what is extra rather than adding, and -...
•Get Your Slipped Plans Back On Track
Have you ever had "one of THOSE days?" You know--the kind where you want to hit the "pause" button, then rewind and start over?
I was 'gifted' with one of them this week.
It snuck up on poor unsuspecting me. Well, actually, I've noticed that's usually how they happen - one event quietly and simply follows another until the only words coming out of my mouth are "Of course, that's exactly what I ought to expect from a day like today!"
Briefly, technology crashed on every front, every deadline...
•Coming Up Dry On The "Vision" Thing
I had a conversation with one of my clients last week. We'll call him Dan. All my clients know that I focus exclusively on consulting to and coaching business owners and professionals who have a vision they're trying to accomplish... and are fed up with feeling stalled. And Dan was stalled!
His point was that he doesn't get out of bed in the morning thinking about his Vision... he's thinking about his To Dos.
And those to do's are a looooong list that doesn't feel productive. They feel like...
•Why Your Customer Service Is Going Off Track
This past week I spotted a trend among my clients. You might call it the 'dash'... everyone is sprinting to prove they're making changes in their business's productivity as if that is a badge to earn all by itself.
And too often they are speeding down a track that is taking them to actions and solutions that will cost a lot of time and money and not even solve the issue at hand.
You may be caught in the same sense of urgency, starting an unnecessary race. So I thought I'd share the steps I...
•Boost Your Productivity By Clearing Those Shelves!
Just like my solopreneur coaching clients, I know that it's always a challenge to fit in all the activities you dream of for building your business. With work, family and a home to keep up, let alone trying to stay fit, who has time to 'give your all' to growing your 'company'?
It's not only our To Do lists that can preoccupy our attention.
At times I've notice a distracting whisper like mice chewing in the walls. It diverts my attention to such an extent that I get barely one-half of my...
•Time To Boost Business With A Fresh Conversation
Have you ever noticed how often your conversations are ... "reruns?" And have you given any thought to how that pattern is helping or stifling your business growth?
Let me explain what I mean.
We each tend to spend time with the same people in the same environments, read the same type of books, watch the same genre of movies or television programs, follow the same sporting events... Year after year. Meeting after meeting. Conversation after conversation. There's nothing wrong with that ......
•Perk Up Your Business with a 'Persistence Review'
The common element everywhere in life and in business seems to be Persistence.
My clients are using their new management skills to create different results. My new MasterMind buddy Maritza Parra is getting her book published. And I've been holding the focus on getting three separate web sites designed and launched for different purposes.
Each of those endeavors requires deliberate attention in order to achieve the tasks of the goals we've set. And that attention leads to taking specific...
•Build Your Business by the Numbers
I've spent a lot of time in meetings during the past two weeks and I found myself noticing opportunities for productivity that my clients kept missing. Each time, I spotted the same missing element: no one was keeping their eye on the numbers.
A manufacturer was using two entire days for his monthly management meeting. That's Days! Not hours!
A financial advisor insisted he's "been at his work so long there are no new ideas for marketing my business.
An executive coach was planning a...
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