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•Do You Have a Career Development Plan? ? Copyright (c) 2009 Pat Brill
Do you have 'development plan' in place mapping out where you want to go professionally and what you need to learn in order to move forward in that direction? In today's business environment, you need to manage your own learning. When you are managing employees, you think about their development within the organization. What about yours?
Managers generally don't think in terms of a 'development plan' for themselves If you one of the few that do, you know...
•How to Handle Poor Performance - Organizing Your Discussion Copyright (c) 2009 Pat Brill
As a manager, you may spend significant time managing employees, specifically evaluating and handling employee performance. This is a challenging aspect of your job, especially since you have business deliverables demanding your attention as well.
There are three steps to help you deal with performance or behavior issues. I've taken each part and created a different article to develop each area.
Part 1: Organizing the Discussion
Part 2: Managing the...
•How to Handle Poor Performance - What If It Doesn't Work Out Copyright (c) 2009 Pat Brill
What do you do after you have coached and counseled an employee and they still do not meet performance expectations or correct the behavioral issue(s)? It can be a challenge to decide if an employee is going to succeed in their role.
You can't change a person's effort or behavior...only they can. What you can do is give them: Clear performance expectations, effective training and provide them with a respectful work environment.
FORMAL DISCIPLE PROCESS
Some...
•The Power of Forgiveness Copyright (c) 2009 Pat Brill
When was the last time you forgave someone? It's not a common word in our vocabulary. I wonder why! I ask myself, how often have I forgiven another or myself and let go of the negative thoughts. As I get older, I see the value of forgiveness. In my emotional suitcase are many past hurts, misunderstandings, and archaic beliefs that are just weighing me down.
I have to put myself on an emotional diet and weigh in with forgiveness as my tool.
There are two...
•How to Handle Poor Performance - Managing An Employee's Performance Copyright (c) 2009 Pat Brill
Communication between you and your team is critical to everyone's success. Most employees are eager to perform at a high level and your early intervention will guide them to being more productive.
This article is about performance or behavior related issues and not serious workplace issues. Serious workplace issues such as discrimination, sexual harassment, drug or alcohol during business and a host of other legally driven workplace issues needs to be dealt...
•Food Gift Baskets Copyright (c) 2009 Pat Brill
Quality food baskets are a great gift idea to give to others. Everyone loves receiving these edible delights. You can stay within budget and still present a beautiful gift by creating your own basket. All you need is a little bit of creativity and some time.
Now, how do you go about creating a basket? Ask yourself:
*Who is receiving the basket and for what occasion?
*How much do you want to spend?
*Think about the recipient. What does he/she like to do or...
•Lunch Time Seminars Copyright (c) 2009 Pat Brill
Employees have so little time to learn and they have to eat...so why not put the two together. Lunchtime seminars are great way to share in-house knowledge as well as bring in external business tools.
Like any program, you have to market it....what's the value to the employee to give up their lunch or to stop working. What's the value to the company?
More and more employees eat while working. You want to manage the employee's effectiveness on the job. This...
•Do I Have To Change? ? Copyright (c) 2009 Pat Brill
What do you think about change? We all have our reactions to change...some things we are ready to let go, others we hold on to dear life. All around us change is occurring without our permission. As the seasons change, so does our lives. How do you handle change from the outside? Even more important how do you initiate change in your life?
I've been dealing with a personal issue for a while now...expecting the other person to change so I can get what I...
•Increasing Self Esteem Copyright (c) 2009 Pat Brill
Every person wants to improve his or her self-esteem. The main issue is that most people are unclear about how to go about improving it. In fact, it is easier for most people to damage their self-esteem than to build it. Unconsciously, we decrease the image of ourselves through negative thinking. Negative thoughts diminish or even destroy our own self-image.
Below are some ideas on how one can improve his or her self-esteem.
==>Make a list of all your...
•Create a Learning Plan for Employees Copyright (c) 2009 Pat Brill
Today's business environment is based on 'knowledge' and creating a learning culture is critical for the continued growth of a business. What does that mean in managing employees - you have to promote learning for yourself and your employees.
Companies that support continuous learning are usually successful because training affects the bottom line of a business.
Since there is a shortage of talent with the necessary skills and knowledge to meet business...
•Employee Goal Setting Copyright (c) 2009 Pat Brill
If you managing others, you have the responsibility of driving goal setting for specific department deliverables within the company, as well as for your employees.
In business, this is how the "tree" of goal setting forms:
**Company goals - senior leaders in the last quarter of the year, evaluate successes and failures of the current year and create next year's company goals. There is usually a long term plan in place and goals created for each year support...
•Great Gift Wrapping Ideas Copyright (c) 2009 Pat Brill
Try some of these interesting ideas when creating your perfect gift. Everyone likes something a little special and creative. And if you're the one who brought such a gift, even better!
=>Go Au Natural
Using recycled paper or newsprint can be very festive when using pinecones, cranberries or holly leaves instead of traditional decoration. Raffia can be used as the ribbon. The brown paper with natural accents will appeal to the most eco-conscious friends and...
•Do You Have The Procrastination Bug? ? Copyright (c) 2009 Pat Brill
How does procrastination show up in your life? Do you delay doing something for no obvious reason? We all know that to optimize our productivity we need to focus on completion.
=>There is a double problem to procrastination:
**First, we are not doing what we want or need to do.
**Second, this awareness makes our lives more stressful because we don't feel good about ourselves.
=>Why do you procrastinate?
Procrastination exists because of habits or...
•Cleaning Out My 'Guilt" Closet Copyright (c) 2009 Pat Brill
I don't usually embark on the official spring-cleaning effort, but there are times when I have an urge to clean.
Lately I've been thinking about the clutter in my home, how it is blocking my energy and wellbeing. I believe that things have energy to them and if I'm not interacting in a positive manner with my things, I am creating negative energy. I decided to create a laundry list of things to go:
==>HOME
**Get rid of the clothes that were never right, or...
•There Is Too Much To Do Copyright (c) 2009 Pat Brill
In today's business environment, managing employees is one of the many responsibilities a manager needs to handle during the day. Deciding to do your best in developing and supporting your employees will make a big difference in their productivity as well as your own.
How you manage your employees affects your overall performance. So how do you give your best when there is too much to do?
Here are some ideas to help you decide what is important.
**Are you...
•Money Saving Tips Copyright (c) 2009 Pat Brill
When it comes to saving money, many people begin to become overwhelmed just thinking about the cost of everything. How many times have you asked yourself "Where does it all go?" Finding out is easy and essential if you're ever going to turn things around.
=>Where to Begin
What level of tracking do you do now? Is it just your basic checkbook and bank statement reconciliation or do you have software like Quicken to track your financial status? Whatever tool you...
•Do You Look Forward To Each New Hour In Your Life? ? Copyright (c) 2009 Pat Brill
I remembered being on Broadway and 21st Street in New York City standing in one place watching the bellowing smoke coming from the Towers. Everyone around me was so quiet!
When I looked around, I saw the dazed looks on everyone's faces. No one knew just how historic 9/11 would be in each of our lives and the lives of those directly impacted by this horrific act.
My job was Manager of Human Resources and I spent the next few months working individually and in...
•Managing the Virtual Employee! Technology is a powerful tool that will continue to affect the working environment. The ability to stay connected no matter where the employee is located, allows companies to be more flexible with their business decisions and with employees.
Most companies still operate from a physical space though they are using technology and incorporating a virtual employee model into their business. Why would companies promote virtual employees? They can have access to talent that don't want to move,...
•Help....I'm a New Manager! Congratulations on your new role. It will be an interesting and rewarding journey in your career...though to be successful in your new role, you will need to be willing to learn.
It's normal when you step into a new role to focus on proving yourself. You're an expert on your particular business unit and you feel comfortable working in this arena.
You may be tempted to show who is boss....don't worry they know already that you are the manager. If you want them to respect you as a...
•Manage Your Relationship With Your Peers Your employees watch closely how you manage them, your boss and your peers and they will emulate your behavior. How you manage your relationships with other managers will affect the relationship you have with your direct reports. You lead by example!
Becoming a strong manager means you will need to develop skills in managing up (your boss), managing employees and managing your relationship with other managers.
All departments in a business need to interact and effectively work together...
•How to Deal With an Employee With an "Attitude" It doesn't take long for a manager to bump into an employee with an "attitude." Evaluating an employee as having an "attitude" also depends on what bothers a manager, as the same behavior may be just fine with another manager. Yet, there are certain behaviors that indicate that the employee is exhibiting behaviors that affect the working environment. So how do you, the manager handle this behavior in the most effective way?
==>Challenging Behaviors
--The employee is constantly...
•Listening To Our Friends I've spent the second half of my life in two separate NYC area homes. Because I was no longer moving around, I've managed to include several good people in my life. My friendships cover the span of 30 years to the most recent of 4 years.
We have sat over many cups of coffee and tea, and, of course, glasses of wine, and shared desserts. All those hours together we spoke about nothing to deep concerns or issues that plagued our well-being. That's what you do when you build a friendship....
•Retaining Employees After The First Year Most employees start out as a new employee, develop competency in their roles, and then move forward to the expert stage. As you work with employees on development, it can be helpful to look at the stage they are in to appropriately plan with them their career development.
Why is employee development so important? If you want to retain your strong contributors, you have to know where they are at and what they need. There are many major studies focusing on employee development, and this...
•Retaining the New Employee Keeping your talent is one of your main responsibilities as a manager...you are measured by your ability to handle this important function within the company. Losing people doesn't have to be inevitable even for positions that traditionally have large turnover.
This is such a broad subject because each person has different needs within the work environment. So how do you as their manager satisfy all those needs in order to meet your business objectives?
I hope you have followed strong...
•10 Questions To Ask Yourself Are you content with your life the ways things are? Or are you seeking more insight and understanding around what is important to you?
Do you allow yourself to play with the thought that there is something deeper and more meaningful for you to express in this lifetime?
We all are faced with problems and sometimes they are all we seem to have. We have left behind our ability to dream, yet that ability still lives within us, even if we block it with our 'to do' lists.
Are you open to just...
•Have You Considered Management Coaching...For You? ? Today, there is so much managers need to know in business. You have to manage a constant flow of industry information each day. Besides being an expert in your business function, you have to manage your employees so they perform at high levels. You are responsible for the profit and loss of your department.
Can you do it alone? No, you need three separate support systems in order for you to be successful in your management role:
- Your employees - Your manager - Your Coach
Maybe you...
•Are You a "Burned Out" Manager? ? Responsibility for both the department's deliverables and managing employees can be challenging for any manager. Since you need to guide your team's well-being, make sure you are taking care of yourself.
Managers don't always want to acknowledge their own burnout feelings, yet all employees, no matter what role they play in the company, are potential candidates for "burnout."
What is Burnout? Merriam-Webster definition: exhaustion of physical or emotional strength or motivation usually...
•Releasing Stress in Small Ways The one thing that virtually all people have in common is the stress of living in this modern age. So much has changed in the last 25 years. Yet all generations had to grow up and take on the responsibilities of raising a family, making a living and figuring out their place in this complicated world.
Stress comes from several sources. Obviously, the first place most people think is work. We think of work as a source of stress because it is a place where making a living is important to our...
•How To Build Trust With Your Employees To be successful in managing employees you have to build a repertoire of skills to motivate employees. Creating a strong working relationship with each of your team members occurs when you increase trust with each member of your team.
A team is a group of people, each one influencing the effectiveness of the whole. A team is successful when they have a trusting relationship with their manager.
==>What is trust?
The Merriam-Webster dictionary provides several definitions though this is...
•Managing the Recruiter You're a manager and don't have the time to do the all of the recruiting for your open position, so you rely on other people to help you in your talent search. Whether you depend on your Human Resources Department or outside recruiters to find the right candidates, it's important to know what you can expect from them.
Note: Most companies use external recruiters for hard to fill positions. The cost is high but worth it in a tight talent marketplace.
Time is so important and you want the...
•Day Spas: Popular Body Treatments Are you in need of a little bit of "you" time? Would you like to take a few hours to escape from the real world? Would you like to be pampered, instead of you doing the pampering for someone else? If so, you may want to schedule an appointment at one of your local day spas.
As nice as it is to hear that you should schedule an appointment at one of your local day spas, you may be curious as to what they can do for you. Day spas are designed to provide customers with a good sense of health...
•What Can You Learn From Your 'To Do" List? ? In this hectic, sometimes chaotic life, we push ourselves to do more without the satisfaction of ever completing our 'to do' list. Do you subscribe to the thought that more is better? I Can! Yet, I also know this is trouble for me because there is never enough. So...I made a decision!
I've decided that the top 3 activities on my 'to do' list must be done...no matter what. I get to decide what is most important for me to do in a day. The night before I designate my 3 top activities...
•Do You Believe In The Law of Attraction? ? The movie "The Secret" made popular the 'law of attraction'. The movie focused on the power of our thoughts and how they impact our lives. This is not a new concept. Throughout history, successful people understood the power of attracting what they wanted into their lives.
Not everyone believes in the power of the 'law of attraction.' Are you a believer or are you skeptical about the 'law of attraction' because you feel it's not realistic? Reality is akin to perception. Perception is a...
•Recruiting - Asking the Right Questions Someone has weeded through hundreds of resumes to come up with a short list of candidates that potentially meet the requirements of the position. Now it's time to interview the candidates.
The interviewing process entails several internal and external components, yet there is one aspect of interviewing that is very important...asking the right questions of the candidates.
Most managers wing this part of the interviewing process. They depend on their gut to assess the candidate's...
•How To Start An Employee Referral Program In this highly competitive market, finding top talent can be a challenge. Employers are searching for successful recruiting methods to bring in the right employees to grow the business. An employee referral program (ERP) can provide you with great talent and at a low cost.
It does take some upfront time to create the right program for your company, as well as marketing time to educate the employees on the value of the program. Once this initial investment has been done, the effectiveness...
•Are You A 'People-Friendly' Manager? ? A "people friendly" environment reduces stress, decreases turnover, and supports higher levels of performance with employees. Organizations today are addressing the "people friendly" environment with additional programs that support work-life balance. And..that is great.
It's a good idea to ask yourself if you are a "people friendly" manager. Managers have good intentions and try their best to support their staff, yet it can be easier to manage the business vs. managing employees.
My...
•Can I Make Mistakes With Employees? ? What's one question that all managers face in managing employees:
...can I make mistakes with my employees and still be effective in managing them?
Note: Some mistakes are illegal...become familiar with the federal and state employment laws.
The mistakes I'm talking about are human in nature....being too busy to focus and listen to your employees.
I've have certainly made mistakes with my staff....didn't listen enough, was annoyed, rescheduled 1:1's with my staff more often than I should,...
•Avoiding "Burnout" in Your Employees How do you know if your employees are in the "burnout" zone? Sometimes a tired employee is still a happy employee...one who has worked hard and feels totally satisfied from their accomplishments. Other times, the employee is stressed and barely holding on to their performance levels.
Burnout is when your employees are exhausted and just don't have the energy to do their job with enthusiasm and high levels of performance. The causes can be the job responsibilities, the business structure...
•9 Basic Steps in the Recruiting Process You are responsible for the day-to-day operations of the department and are knowledgeable around the business functions. What about the people tasks? Managing employees starts with recruiting...finding the right talent.
I've created a simple systematic guide to help you through the maze of hiring the right talent.
1.Job Opening - decide who owns the recruiting process...you or Human Resources. In some companies, HR drives the process. In smaller companies, the manager is usually in...
•Coaching Your Employees Can Be Fun What is coaching? Coaching is a more enjoyable way to interact with your employees. Like a coach of a sport's team, you want to encourage your team, ensure they know how to play, know the rules of the role, clarify any misconceptions, and be there to listen and support them as they grow in their job knowledge.
You are the manager and that includes coaching your staff. Your primary focus is to set standards and guide your employees to higher performance levels. It's about reframing how...
•How To Manage the Older Employee The work force has several different generations functioning side by side. Each generation has diverse needs which means you will have to manage them differently. So not only do you have individual styles to deal with, you also have the employee's generation to include in motivating the employee.
Given the requirements for great talent and the limited talent pool, it's likely you will have an "older worker" as part of your team. Retention of strong employees, no matter what generation...
•How to Handle High Maintenance Employees Have you a "high maintenance" employee....one who demands a lot of your time? Every manager usually bumps into this type of employee.
The first basic question to ask as you evaluate this person.....are they a high or a low performer? You may react differently given their performance levels. High performers you may be afraid to lose. Don't be afraid of losing an employee if their behavior is not acceptable for the well-being of your team.
If you jump in early with counseling, you have a...
•Is Exercise a Dirty Word? ? We all know that exercising is an important part of maintaining a healthy lifestyle. Yet...do we do it? What if you could give yourself permission to start small in your exercising efforts...and still feel good about yourself?
Exercise is essentially movement using various muscle groups. By this definition, almost any sort of activity can be considered exercise. The more your muscles and body work to keep going, the stronger they become.
There are many benefits to exercising, such as...
•Do You Know How to Communicate Change To Your Employees? ? Do you ever find yourself confused on how to best communicate changes to your employees? Here is where you need to do some serious brainstorming. Why? Because it takes a lot of communication to make a change successful.
As soon as you know that you will be creating change in your department, you must communicate to your employees so they know what is happening. You are probably thinking...why get them anxious about the change when you don't know all the details yet. They sense it...
•Do It Anyway -- Take 5 Minutes To Do Something Important Life seems to get busier and busier and everywhere you turn there is something to do. How could you possibly add another item on your "To Do" list? Yet this one action is probably the most important thing to do in your life. It is something that you can and need to add to your daily routine. It will only take you 5 minutes or less.
What's so important that you must add it to your daily routine? It's taking the time to honor and love yourself. When was the last time you said or thought...
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