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DialResults Lowers Costs on Multi Site Call Centers or remote agents through use of IP Technology: by Richard LoganDialResults new Internet Protocol (IP) predictive dialer technology allows contact centers to implement multi-site contact center environments very cost effectively. In fact it may be time for many traditional call centers to replace their legacy ACD environments. DialResults IP technology allows call centers to minimize costs by eliminating costly technological boundaries of a...
Benefits of Using DialResults Remote Agents
Benefits of Using DialResults Remote Agents by Richard Logan Benefits of UsingDialResults Remote Agents1. Lower operating costs.Agents working on a DialResults IP enabled predictive dialer solution from home means aA much smaller contact center facility is required for major cost savings to a contact centers business solution.Lower telecommunications Cost2. Routing calls over the DialResults IP networkwill dramatically reduce a contact centers costs for both inbound and outboundSeamless...
News & Events- Case Studies- DialResults
News & Events- Case Studies- DialResults by Richard LoganCustomer Reports 500% Productivity Increase with Solution from DialResults and Alliance Systems DialResults provides predictive dialing software solutions to telemarketing companies. One such company, Lymcore, is an outbound service bureau for credit card companies. Lymcore agents contact potential customers and offer additional credit options. New Technology from DialResults is an open, highly-dependable, standards-based solution...
DialResults Converged Communications Solutions for your contact center by Richard Logan
DialResults Converged Communications Solutions for your contact center by Richard Logan by Richard LoganVoice communications and data technologies have been converging for several years. PBXs, which have historically been voice-only products have evolved and now offer dialer features. Dialers and Customer Relationship Management (CRM) databases have also evolved and can now be linked seamlessly to PBXs. Today some of the most interesting products fully integrate the PBX, dialer and CRM...
Experience The Difference With DialResults
Experience The Difference With DialResults by Richard LoganDialResults Vision Is not only to provide you with a solution for your call center software needs but also predictive dialers that will not only meet your firms specific calling environment, but also to help you get ahead of your competition. Our approach to emerging technology is aggressive which enables us to deliver strong results.Computer Telephony Technology Today's fast paced market moves so fast that the wrong telephony...
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