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Mother's Day is here and now is a great time to remind mothers everywhere of how important they are. Here's a list of positive phrases to share year round - phrases guaranteed to remind any Mom that she's special.
1. I love you! 2. I appreciate you. 3. Thanks for being such a great mom. 4. I love the time we spend together. 5. The older I get the more I respect you. 6. How can I help you? 7. Don't be so hard on yourself. 8. You're fantastic! 9. You're an amazing woman. 10. Thank you for all...
•Ego-Boosters Versus Ego-Busters
At the most fundamental psychological level, there are, essentially, three kinds of people: Those that see the glass as half-empty, those that view the glass as half-full and those that will argue for hours as to whether it's a glass at all!
Now, let's look at the seven top ego-busting behaviors - How we can help those who use these destructive communication patterns, and how we can change these behaviors in our own speech.
1. Overwhelmingly Negative Speech - In order for an organization to...
•Positive, Assertive "Pushback" For Nurses
Nurse Sally Stevens, an R.N. with 17 years of nursing experience, was caring for a new patient, a 46-year-old female diabetic, who was suffering from tremors due to a bout of Lithium toxicity. After an i.v. was started, the patient, Miss Hawkins, developed some kidney complications, prompting doctors to bring in a renal specialist. After reviewing her charts, the specialist ordered an i.v. containing dextrose.
Knowing that the dextrose could negatively affect her patient's diabetic condition,...
•Sometimes "Helping" Doesn't Help at All
Many times when family and friends try to "help" children (ages 13 and up) they are actually making it easier for them never to learn how to help themselves.
This baffling phenomenon is called "enabling," which takes many forms, all of which have the same effect -- allowing a person to avoid the consequences of his or her actions. This in turn allows children to continue merrily along their way, secure in the knowledge that no matter how much they mess up, somebody will always be there to...
•7 Tips For Improving Your Phone Skills
Growing up, I remember the day when my friend Billy began answering his telephone with the greeting, "talk." Tired of the standard, "hello," Billy, who at the time was going through a horrendous stage of teenage rebellion, got creative. When asked why he chose to use such an abrupt greeting Billy said, "the reason why anyone calls is to talk. So by saying 'talk' I'm just encouraging them to do what they called to do. "
When Billy's mother learned of his shenanigans, Billy was banned from...
•Diagnosing Chaos Addiction
Adrenaline junkies, or as I like to call them-chaos addicts-can be found in every walk of life. Similar to long distance runners who are often addicted to the adrenaline rush they receive when running, chaos addicts are addicted to the rush they feel when chaos is happening around them. As sad as it seems, there are people who will intentionally do things to create chaos during times of relative calm.
My personal theory on this condition is that each and every one of us has an internal...
•The Four-Second Rule for Improved Communications
"If you can't say something nice, don't say anything at all." Chances are you've come across this phrase sometime during your life. This piece of advice has been passed down for generations for a good reason--it's excellent advice.
I'm sure if you think about it--okay, think hard now--you can come up with a few instances when you've said things that you wish you could take back. Whether you spoke during a time when you were stressed, angry, disappointed or frustrated, or you offered up a...
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