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•Internet Shopping Tips
by: News Canada
(NC) - Here are some Internet shopping tips from Industry Canada's Office of Consumer Affairs:
Know the merchant you are dealing with.
Look for detailed product information.
Read the contract's terms and conditions and print or save them.
Check for quality assurance certificates or seals.
Verify that the merchant has a fair and clear complaint-handling process.
Make sure that you're comfortable with the merchant's purchasing process and that you know how to...
•Consumer Handbook Available
by: News Canada
(NC) - Having quality consumer information is the best protection you can have in today's marketplace. The Canadian Consumer Handbook put together by Canada's federal, provincial and territorial consumer protection agencies offers a wealth of information. There's information on the differences between proper and improper business procedures, on how to approach banks, insurance companies, utility companies, landlords and many others. It also provides advice on consumer...
•Could You Be A Scam Victim
?
by: News Canada
1. Do you have a hectic lifestyle?
2. Could you use extra cash? Are you always on the lookout for a good deal?
3. Do you find it hard to say no to nice people?
If you answered yes to any of these questions, visit Industry Canada's Consumer Connection Web site at http://consumer.ic.gc.ca and take ten minutes to do their Fraud quiz. Answer all of the questions on the Quiz and a computer program will calculate your score and give you relevant tips on how to avoid...
•Got A Beef Here s How To Get Satisfaction
by: News Canada
(NC) - Have you recently purchased a product that doesn't do what it's supposed to do? Do you feel like you were deceived? Here's what the Canadian Consumer Handbook and Consumer Connection suggest you do in such a situation:
First of all, don't be afraid to complain. The majority of businesses will be pleased to set matters right. They realize that customer goodwill is still the best form of advertising.
Keep a file of important information. Include copies of sales...
•Money Savvy 101
by: News Canada
(NC)-Life is full of transitions, from high school to university, from first job to the next. Each of these changes brings with it a financial 'first': How much will it cost to go to college or university? What are my rights when I lease an apartment? Can I afford a car? Do I need insurance? What kind of financial services should I have? Where should I invest my money?
Until now it has not been easy to get objective answers to all of these questions in one place. Now you...
•How To Protect Your Privacy
by: News Canada
(NC)-With the advent of new computer and communications technology, the potential for privacy invasion has never been greater. Easier access to personal and financial information, credit ratings and Social Insurance Numbers, and the unauthorized collection and sale of personal data, are issues that concern many Canadian consumers.
Privacytown is a Web site from Industry Canada's Office of Consumer Affairs that takes you on a tour of the marketplace - to the drug store,...
•Consumer Tips Debit Card Fraud
by: News Canada
(NC)-With approximately 36,000 ABM machines, and some 460,000 direct payment terminals in more than 350,000 businesses across Canada, it's not surprising that Canadians are the highest per-capita users of debit cards in the world. Recent media stories have reported debit card fraud and the need for consumers to take proper precautions to protect themselves.
Beware of retailers that swipe your card twice. The second swipe may be on a card reader that skims your personal...
•Consumer Tips Before Purchasing A Used Car
by: News Canada
(NC)-Be aware of the following:
Inspect the car in daylight and good weather. Bring someone you trust along to help you make a thorough appraisal;
Don't expect perfection in a used car. Compromise on minor problems you can fix yourself, but don't overlook serious defects;
Make safety a major priority. Older vehicles may not be equipped with airbags, child safety seats, seat belts, anti-lock brakes or security systems. Determine your locality's vehicle safety...
•Consumer Tips Not Happy With Your Purchase Here s How To Get Results
Consumer Tips: Not Happy With Your Purchase? Here's How To Get Results
by: News Canada
Web based Complaint Courier designed by governments to help Canadians
(NC)-If you've just purchased a product that doesn't meet your expectations, here's how the Canadian Consumer Information Gateway suggests you proceed:
Give the merchant a chance to solve the problem. Go to customer service or talk to the manager. A face-to-face discussion is best. Be firm, but polite and business-like. Calmly and...
•How To Shop For Credit Cards
by: News Canada
(NC) - In these highly commercial times, the amount of credit card choices is constantly growing. Many offer generous reward programs and low interest rates, which begs the question: perhaps I'm paying too much interest on my existing card. There are many different offers but which one is best suited to my lifestyle and shopping habits?
This is where Consumer Connection comes in. It's an award-winning Web site (located at http://consumer.ic.gc.ca) that has been creatively...
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