http://www.bharatbhasha.net/finance-and-business.php/1664 ... Meisenheimer What’s the one thing starting today that you could start doing, stop doing, or change that would have a dramatic impact on your client relationships? It’s an excellent question and I hope you’ll take a moment to consider your response. It sometimes takes a great deal of effort and an extraordinary amount of energy to close “a big deal.” Never forget, it may take even more effort and energy, to keep the business after you win it. It takes courage to get the business and creativity and imagination to keep it. Consider the word AWESOME and all that means. To be awesome is... en-us http://www.bharatbhasha.net/finance-and-business.php/265601 ... and look at what was commented on, they waste their time (and their customer's time, too!) in defending what they did. It's such a waste of their time and energy, and such a lost opportunity for growing the best mindset for their own life and their business. And it's a lost business... http://www.bharatbhasha.net/finance-and-business.php/267467 ... acceptable customer service is for you. Let's look at a common example. Someone comes into your brick and mortar shop, or into your online store. She is looking for a particular size of battery for her watch. Since your store long ago went to self-service for customers in order to save... http://www.bharatbhasha.net/finance-and-business.php/1673 ... to myself, "Oh great, here comes the game of 20 questions." Now don't get me wrong. I spent many, many years training Customer Service Reps. (CSR's). I'm all for making sure customers receive the best possible service. What I'm not for is the pre-scripted list of questions CSR's are required to... http://www.bharatbhasha.net/finance-and-business.php/316416 ... the vendors had a hankering for a late night pizza and suggested they should call Zappos customer service for assistance. The group laughed. The CEO of Zappos didn't. He thought calling Zappos customer service to ask about pizza was a powerful test. Tony Hsieh was so confident in his company's... http://www.bharatbhasha.net/finance-and-business.php/1663 ... cause, egg on, drive, excite, and to trigger. Don’t wait for someone to motivate you, here are 17 ways you can motivate yourself. 1. Set daily, weekly, monthly, yearly and lifetime goals. A goal is a goal if it’s writing. Goals get you going in the direction that’s right for you. 2. Listen... http://www.bharatbhasha.net/finance-and-business.php/76164 ... during their relationship with you. Is your email service as good as your face-to-face or phone service? For example, do you have some standard policies and protocols that all employees must follow? Are you taking the marketing opportunities provided by email contact? 1. Make sure... http://www.bharatbhasha.net/finance-and-business.php/92529 ... protecting your customer relationships and winning back those you thought you'd never lose. Here is an excellent case study: The year was 1997 and United Parcel Service (UPS) lost a significant number of customers as a result of a strike by Teamsters lasting fifteen days. So, where did much of... http://www.bharatbhasha.net/finance-and-business.php/300751 ... emotions and opinions it elicited from the masses are stupendous. As the D-day approached people were getting increasingly charged and making statements or projecting beliefs that seem to be ridiculously overblown, especially against their context. People are making sweeping statements about... http://www.bharatbhasha.net/finance-and-business.php/222793 ... levels, while handling and addressing the growing needs and demands of your customers is becoming a question to be answered and that too amongst the top priority tickets for any business. With every business, it’s crucial to effectively streamline and address the sales process, increasing the... http://www.bharatbhasha.net/finance-and-business.php/192127 ... at 41 days, down from 41.9 days in 2008. Though this increase is alarming, it could have been much worse considering the present economic slowdown. Pressure on small businesses If you are a small business, it is double whammy for you. You sales have probably dropped in this economy and you... Copyright 2009 bharatbhasha.net - All Rights Reserved.